Class Registration

All class registration, with the exception of Art in Action and Joanne Andresen’s watercolor classes, occurs online at pencegallery.org. We reserve the right to cancel a class for any reason at any time. We reserve the right to refuse a registration if the student does not meet minimum age requirements as set out by the class description.

Refunds

Students may cancel their reservation up to 7 days before the start of a class, unless otherwise stated in the class description. Refunds may be given up to 7 days before the start of a class. The Pence Gallery will retain a 5% administration fee for any refunds to cover the costs of workshop coordination. Cancellations that occur 6 days or less prior to the class are not eligible for a refund.

Participants should contact Katharine Schultz at [email protected] to request a refund. All refunds are processed internally. Extenuating circumstances will be reviewed on an individual basis and must be brought to the attention of Pence Gallery staff.

Class Cancellations

In the event that a class or workshop is cancelled, all students will receive a full refund. Refunds will be automatically given, and students will be notified by email of the class cancellation as soon as possible. Refunds may take up to 5-10 business days to process.

Missed Classes

If you are enrolled in a series of classes and aren’t able to attend one or more of the classes, please notify your instructor and the Pence Gallery as soon as possible. Please note that we don’t prorate tuition for any missed classes, even if we are notified in advance.

Waitlists

If a class is full, students may request to be placed on a waitlist. The waitlist is offered on a first come, first served basis. To be placed on a waitlist, students can use same registration process for enrollment by filling out an online event registration form.

Those on the waitlist will be contacted as soon as possible if and when a class spot becomes available. Any waitlisted student who is able to register for the class is subject to the same refund and cancellation policies as students who registered in advance. 
If you are offered a spot in the class, you have 48 hours to confirm that you would like the class spot, and to register for the spot online. If you are given notice of less than 24 hours of a class opening, please confirm you would like the spot as soon as possible. If you are given less than 24 hours notice, you will be permitted to pay for your class at the Gallery before the start of the class.